Has making a complaint just become easier?

Has making a complaint just become easier?

In my experience, the vast majority of orthodontic patients are extremely happy with the treatment and service they receive from their orthodontic practice. On the rare occasions patients voice dissatisfaction over social media, the practices are fast to react and the...
A new study on retention

A new study on retention

A little while ago, I was chatting to someone who had just started on a course of short-term orthodontic treatment provided by their dentist. From discussion, it was clear that their orthodontic problem extended to more than cosmetic improvements but they were content...
Text messages and orthodontics

Text messages and orthodontics

My attention was recently drawn to an interesting study on whether sending text messages can improve patient compliance when wearing elastics to treat an orthodontic condition. The authors of the study concluded that they saw an improved result with the study group...